1. What is your standard lead time for back order items?
Typically online orders will ship within two business days. If an item is not in stock we will provide you with an expected ship date. We will also work with you to accommodate an expedited order just contact us with your delivery requirements PH: (909) 230-4100.
2. Where are your products made?
Our products are manufactured in Japan and Taiwan.
3. What is the degree of reliability of your products?
Zinko's products are designed for maximum efficiency and reliability. Our Japanese products boast of extremely low 0.03% defective ratio. All zinko.com products carry our standard 1 year limited warranty.
4. Are zinko.com products repairable?
Our products have a limited warranty and are fully repairable. Item break-downs and troubleshooting directions are posted on our website for your reference and our representatives are highly trained to field many technical questions. Please feel free to contact us for repair kits, parts availability or help with any product.
5. Does zinko.com manufacture special order items?
At zinko.com we pride ourselves in working with OEM items. We work with the client to satisfy any special specifications that they may need for their product. We do special order items to fit your requirements. We have the capability to design equipment specifically to your requirements or manufacture equipment based on provided drawings.